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What's in it for you

Manage your business instead of struggling with computer problems
Manage Your Business
Omniis ensures that your computers are available where and when the business needs them. This enables you to focus on doing what you do best (winning and serving customers, presumably) instead of struggling with IT.
Technology is growing rapidly in complexity and at the same time your dependency on that technology is growing. By giving Omniis the chance to manage your IT correctly you will benefit from all the advantages new technology can bring and enjoy the peace of mind that, if a problem should occur, Omniis will be there to fix it, quickly and with minimum fuss.
We'll manage your technology - you manage your business.
No more system crashes for old and outdated computers or software
No More System Crashes
Omniis prides itself on giving impartial expert advice on your existing technology. Regular IT health-checks can identify potential problems before they occur so that you can plan to replace ageing equipment in a timely and less disruptive fashion.
Omniis secures the levels of service and deep discounts normally reserved for very large purchasers of IT. Omniis passes this discount on to our customers guaranteeing impartiality and reducing the total cost of IT ownerships for our customers.
When Omniis says “you need to replace that computer”, there is only one reason; because that computer needs replacing.
Growing businesses can recuperate our fees via savings we generate on their behalf.
Skilled network engineers proactively monitoring your systems
Skilled Engineers
Omniis invests heavily in employing the best and brightest IT engineers to work on the helpdesk. All our engineers are highly skilled, certified in their specialist areas and, most importantly, sensitive to the potential distress IT problems can cause. Our experienced engineers fix customer problems quickly and reliably.
Omniis believes that a penny of prevention is worth a pound of cure. To prevent your IT from failing we have developed software that monitors the health of your computers and reports impending problems to the helpdesk. It is much easier for us to work on a computer before the problem occurs and customers benefit from more stable IT.
Invest in an iceberg detection system - don’t pay to raise the Titanic.
No waiting for an engineer to turn up; we can be working on your machine in seconds
No More Waiting
With a user’s prior permission, we can assume control of their computer and start working on the problem very quickly, normally, while they are still on the phone. Please compare this to how long it takes someone to start working on your problems currently.
Omniis works remotely because:
1. This allows us to resolve IT problems quickly.
2. Work done in your office is disruptive – work done remotely is not.
3. Working remotely allows us to bring all our resources to bare on your problem
4. Users can watch problems being fixed, learn why it happened and how to avoid it next time.
If a problem can be fixed straight away, it will be.
Your predictable monthly fee means you budget your IT costs to the penny
Fixed Monthly Fee
Omniis charges a fixed monthly fee based on the number of computers in your business.
We charge a fixed fee because the alternative is to pay to have each individual problem resolved on a ‘pay as you go’ basis. Practitioners of ‘pay as you go’ support actually want your IT to fail because if it does not you will not call them and if you do not call them they will not get paid.
Omniis charges a fixed fee to align our goals with yours i.e. to keep your computers up and running all of the time so that you do not have to call for support.
We don’t get paid when things go wrong, we get paid to make sure they don’t.
Scalable to grow with your business
Scalable Solution
Omniis focuses on supporting customers with between five and fifty employees however many of our customers have grown beyond this range.
Many of these companies have opened branch offices across the UK and started overseas subsidiaries. Omniis specialises in connecting organisations with multiple locations so that users geographically dispersed can work in a collaborative fashion.
Customers may wish to access company data from home, a client’s office, on the road, or from abroad. Omniis not only implements these solutions for customers but provides helpdesk support in these varied locations.
Access email, customer data, office files and staff diaries etc from home or away.
State of the art firewall and backups keep your data safe and secure
Keep Data Safe
One source indicates that “over 80% of companies that suffer a major IT interruption are out of business within one year”.
Although your balance sheet may show the value of your IT as being the hardware that you own, the true value of your IT lies in the data you maintain on clients, staff, suppliers, partners and competitors etc.
70% of security breaches come from current or ex-staff. [source: orthus] Omniis can protect you and your data from malicious or accidental harm.
Remaining breaches come from outside your company which is why we maintain your firewall as a priority.
Never worry about IT security again.
24x7 monitoring of your systems
24x7 Monitoring
Omniis will constantly monitor your computers. Software agents running on your computers report back to the helpdesk allowing us to generate reports on the general health of your IT system.
These reports include topics like:
1. The age of your data backups 
2. The state of your Internet connection 
3. Hardware specification changes 
4. Software installed or removed 
5. Email flow and Internet usage 
6. Attempts at unauthorised access 
7. Website statistics
Maintain a constant eye on how your computers are being used and by whom.